IMPORTANT REBATE INFORMATION - Latest Update
CPG-the company that administered our rebate programs had filed for bankruptcy last year. Nextar has already identified and established a relationship with another company who will handle all of our rebate programs from this point onward. Unfortunately, a number of our valued customers may be affected in the transition.
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Rebate Forms Bearing Previous Address: A number of consumers will be holding rebate forms bearing the now improper address of:
CPG
Dept: 108068
PO Box 52900
Phoenix, AZ 85072
While rebates sent to the address above will be redirected and processed properly, there is a possibility of a delay of up to three weeks. This delay can be avoided if the individual submitting the rebate request re-submit to the following address:
Nextar Rebate Center
ATTN: Karen/Client Research
Dept # _______
PO Box 5501
Norwood, MN 55583
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Complaints and Issue Resolution: Should you have an issue not described and addressed above, i.e. a bounced CPG check - or should you wish to lodge a complaint, please contact us at the following address:
Nextar Rebate Center
ATTN: Karen/Client Research
Dept # _______
PO Box 5501
Norwood, MN 55583
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For mail that was sent to CPG but not received at YA (Young America):
Nextar Rebate Center
ATTN: Karen/Client Research
Dept # _______
PO Box 5501
Norwood, MN 55583
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For customers who received a non-compliance/decline letter and need to resubmit:
Nextar Resubmission Department
Offer # _______
PO Box 740913
El Paso, TX 88574-0913
Please submit a copy of your decline letter that you have received from the rebate company and any required submission materials needed to validate your rebate, as noted on the letter. If the decline postcard is not available, you can write down the submission ID and/or the complete contact information (same info you provided on the original rebate). You can fax the documents to the following number: 866-861-4462. Resubmission will take an additional 4-6 weeks for processing.
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To check your rebate status, please log on to: www.web-rebates.com
If you need more information, please visit our Rebate Information Q & A page here.
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